HELP CENTER
Questions, Answered
Everything moms ask before, during, and after their first session.
CATEGORY 01
The Pump
The pump offers 4 pumping modes so you can move from gentle stimulation to steady expression, each adjustable across 36 suction levels to match your comfort.
The collection cup holds up to 210 ml with clear measurement markings, comfortably enough for a full session.
Yes. The whole unit sits inside your bra with no external tubes, cords, or bottles, so you can type, cook, or hold your baby while you pump.
With the USB cable included in the box. Charge it like your phone, then pump completely cord-free.
One Screen, Total Control
Mode, level, and timing at a glance on the LED display.
CATEGORY 02
Fit and Comfort
Your box includes a nipple measurement card and two adapters, 19 mm and 24 mm. Measure with the card and choose the size closest to your measurement.
Yes. The motor is designed for discreet low-noise operation, gentle enough to use next to a sleeping baby.
The low-profile shape sits inside a regular nursing bra. Under most tops you'll see at most a soft rounded outline.
SIZING GUIDE
Find Your Fit In 3 Steps
Measure
Use the measurement card from the box on your nipple diameter.
Match
Pick the closest size: 19 mm or 24 mm adapters are included.
Adjust
Start on a gentle level and increase until it feels right, never painful.
CATEGORY 03
Shipping and Returns
Orders are processed within 24 to 48 hours, and you'll receive a tracking number by email as soon as your pump ships.
Open our Track Order page and paste the tracking number from your shipping email to see live carrier updates.
You have 30 days from delivery. Contact us with your order number and we'll guide you through the simple steps.
36 Levels, Your Rhythm
Fine-tune every session to exactly how you feel today.
CATEGORY 04
Care and Cleaning
The cup, valve, diaphragm, and flange pop apart in seconds. Rinse the milk-contact parts with warm soapy water after each session and let them air dry.
No. Never submerge the motor unit in water. Wipe it clean with a soft, slightly damp cloth instead.
All milk-contact parts are BPA-free, and the flange is soft, skin-friendly silicone.
