Terms of Service

NUVELLA — Last updated: September 5, 2026

1. About NUVELLA

NUVELLA is an online store dedicated to practical health and mom-care essentials, designed to bring comfort and ease to everyday life. By placing an order on our store, you agree to the terms below.

2. Orders

When you place an order, you will receive a confirmation email with your order details. We reserve the right to refuse or cancel any order in case of incorrect information, suspected fraud, product unavailability, or pricing errors. If your order is cancelled after payment, you will be fully refunded.

3. Prices & Payment

All prices are displayed in US Dollars (USD) and may be updated at any time. Payment is made securely at checkout by credit/debit card or the other payment methods offered on our store. Your order is processed once payment is confirmed.

4. Shipping

Delivery fees and estimated timeframes are shown at checkout and detailed in our Shipping Policy. Delivery times are estimates and may vary depending on carrier and destination.

5. Returns

Returns and refunds are governed by our Return & Refund Policy. Opened or used personal care items cannot be returned for hygiene reasons.

6. Health Disclaimer

NUVELLA products are everyday wellness and comfort items. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult a qualified healthcare professional for medical concerns, especially during pregnancy or postpartum.

7. Intellectual Property

All content on this store — brand name, logo, texts, images, and design — is the property of NUVELLA and may not be reproduced or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, NUVELLA shall not be liable for indirect or consequential damages arising from the use of our store or products. Nothing in these terms limits rights that cannot be waived under applicable consumer protection laws.

9. Contact Us

Our team is here to help with any question about your order.

• Email: [TO BE COMPLETED]
• Phone / WhatsApp: [TO BE COMPLETED]