Shipping Policy

NUVELLA — Last updated: September 5, 2026

1. Shipping Coverage

We currently ship across the United States.

2. Processing Time

Orders are processed within [TO BE COMPLETED] business days after payment confirmation. You will receive a confirmation email as soon as your order ships.

3. Delivery Time

Estimated delivery time is [TO BE COMPLETED] business days after dispatch. These timeframes are estimates and may vary depending on your location and carrier volume, especially during holiday periods.

4. Shipping Fees

Shipping fees: [TO BE COMPLETED]. Any applicable fees are always displayed clearly at checkout before you confirm your order.

5. Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow your package every step of the way.

6. Delays

If your order has not arrived within the estimated timeframe, contact us with your order number — we will locate your package and keep you updated until it reaches you.

7. Incorrect Address

Please double-check your shipping address before confirming your order. NUVELLA cannot be held responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately — we can update the address if the order has not yet shipped.

8. Contact Us

Our team is here to help with any question about your order.

• Email: [TO BE COMPLETED]
• Phone / WhatsApp: [TO BE COMPLETED]